Shipping Information

Estimated Delivery Time:
USA: 6–12 business days
Canada / UK: 7–21 business days
Other countries: Delivery times vary by location

Worldwide Shipping
We proudly ship to most countries worldwide.

Customs, Duties & Taxes
Some countries may charge import duties, taxes, or customs fees. These charges are set by your local government and are the customer’s responsibility.

Incorrect Shipping Details
Please make sure your shipping address and contact details are entered correctly at checkout.

Once an order has been processed or shipped, we may not be able to change the delivery address.

Need Help?
Contact us anytime at support@wiccavibes.com

From time to time, we run special promotional offers that allow new and existing customers to discover Wicca Vibes products at a reduced risk.

Instead of charging full retail price, we cover part of the product cost and ask customers to cover shipping and handling only.

These limited offers help us introduce more people to our brand, grow our community, and gather feedback on products our customers love.

Please note that these promotions are available for a limited time and may end without notice.

At Wicca Vibes, your satisfaction matters to us. We’re committed to making your shopping experience simple, secure, and worry-free.

If your order does not arrive, arrives damaged, or is significantly different from the product description, we will gladly offer a replacement or refund of the product cost.

Please note that shipping charges are non-refundable.

Refund Eligibility

Order Not Received
If your order has not arrived within 7–21 days due to shipping issues or lost mail, please contact us and we will gladly review your case for a replacement or refund.

Damaged or Incorrect Item
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and include clear photos so we can resolve the issue quickly.

Request Time Limit
All refund or replacement requests must be submitted within 14 days of delivery.

Non-Refundable Items

Items purchased during final sale, clearance, or special promotional events may not be eligible for refund unless they arrive damaged, incorrect, or are not delivered.

Need Help?

Our support team is here for you: support@wiccavibes.com

The fastest and best way to reach our support team is by email.

For Orders, Shipping & Product Questions

support@wiccavibes.com

For Wholesale, Partnerships & Other Inquiries

info@wiccavibes.com

Please note: We may miss messages or comments sent through social media. For the quickest assistance, please email us directly and our team will be happy to help.